Operator: Good morning, and welcome to the Henkel Conference Call. With us today are Hans Van Bylen, CEO; Carsten Knobel, CFO; and the Investor Relations team. For the duration of the call, you will be on listen-only. [Operator Instructions] Please note, that there will be a live webcast of today’s conference call, including the Q&A session. In addition, a replay of the conference call and the Q&A session will be available on our website www.henkel.com/ir for a certain period of time.

By asking a question during the Q&A session, you agree to both the live broadcasting as well as the recording of your question including salutation to be published on our website. Here we will briefly mention your name and the company you are representing. At this time, I’d like to turn the call over to Mr. Van Bylen. Please go ahead, sir.

Hans

Van Bylen: Thank you. Dear investors and analysts, good morning from Düsseldorf and welcome to our earnings call for the third quarter of 2019. I would like to begin by reminding everyone that the presentation which contains the usual formal disclaimer to forward-looking statements within the meaning of the relevant U.S. legislation can be accessed via our website at henkel.com/IR. The presentation and discussion are conducted subject to the disclaimer.

We will not read the disclaimer, but propose we take that read into the records for the purpose of this conference call. Before we start, let me say a couple of words on the changes to the Board we recently announced. After around 35 years with Henkel thereof 15 years in the Management Board which four years as CEO, I have decided with the expiration of my contract next year that now it is the right time to make an orderly change at the top of the company. For personal reasons, I will not seek a further term as Chairman of the Management Board. I'm convinced that in the interest of all stakeholders once this decision is taken the transition should happen timely and in an efficient and smooth way.

I'm very happy that Carsten was appointed from within our Managing Board as successor and CEO. Carsten, I wish you all the best in your new role and I'm convinced that Henkel will continue to develop successfully under your leadership.

Carsten Knobel: Good morning, everyone also from my side as well. And thank you for your kind words Hans. We have been working together for a very long time and since 2012 even as colleagues in the Management Board and I'm grateful for our good cooperation throughout all these years.

I very much look forward to take over the leadership role from January 2020. Until then, I will continue in my current position as CFO and Hans and I are closely working together to prepare an orderly change at the top of the company. With that back to you, Hans.
Hans

Van Bylen: Thank you, Carsten. We'll now come back to our earnings release.

I'm sure that you will understand that today we will focus on our third quarter results and to the guidance for full year 2019. I'm going to lead you firstly through the key developments in the third quarter of 2019. Carsten will then comment the detailed financials. And after that I will close our presentation with the guidance for fiscal year 2019 and the key takeaways. And finally of course, Carsten and I will take your questions.

Let me start with an overview on key macroeconomic developments which impacted our businesses in the third quarter 2019. The challenges in the market environment we had experienced in the first half of 2019 continued to intensify. As you are certainly aware of geopolitical and economic risks have been rising further accelerating the underlying slowdown of the economic development. This is evidenced by ongoing reductions of growth expectations both 2019 and 2020 in key countries and indices. Industrial production growth reduced further in the third quarter with slowing market dynamics across regions.

The market environment was especially challenging in some key segments particularly automotive and to a lesser extent electronics and general industry. The outlook for the full year continued to soften throughout the third quarter and near-term recovery is not forecasted. Consumer goods markets continued to develop positively. However, the competitive environment remained intense with increased pressure in some categories and regions. We continued to face high price and promotion pressure and difficult retail conditions in key mature markets, especially, in Western Europe.

Looking at currencies, we see a mixed, but overall slightly positive development. The U.S. dollar continued to appreciate though against a more demanding comparable. At the same time some key emerging market currencies devaluated against the euro some even to a significant extent. Regarding commodity prices as indicated in the past, the pressure from direct material prices on our businesses continued to ease slightly.

However, prices are still low single-digit percentage higher than in the previous year's quarter. In the current macroeconomic environment, the outlook remains highly uncertain and volatile. In this increasingly challenging market environment, Henkel recorded a differentiated performance in the third quarter 2019. Our sales reached €5.1 billion, nominally 0.8% above the prior year quarter supported by slight tailwind from currencies and positive M&A effects. Overall, we recorded an organic sales development of minus 0.3%.

In a further weakening industrial production environment, Adhesive Technologies continued to show a robust performance. Beauty Care was still impacted by a slow recovery in a highly competitive market environment in Western Europe and as expected the continued destocking measures in the Chinese retail business. Laundry & Home Care improved its performance year-over-year thanks to a double-digit sales increase in emerging markets. In both our consumable businesses, we made further progress in executing our growth initiatives positively contributing to our performance. Adjusted EBIT came in at €850 million corresponding to an adjusted EBIT margin of 16.7%.

Compared to the previous year, the margin in the third quarter reduced by 170 basis points. The main drivers of this development were as expected higher investments in marketing and sales support behind our growth initiatives and continued pressure from direct material prices as well as lower volumes. We were able to partially compensate these effects by our pricing initiatives and continued strong cost management focus. At constant currencies, adjusted earnings per preferred share decreased by 10.8%. Let's take a closer look at the performance of our business units and as always starting with Adhesive Technologies.

Facing a further softening industrial production environment in the third quarter, the business unit recorded a negative organic sales development of minus 2.4%. This was in particular due to significantly weaker automotive business. The adjusted EBIT margin reached an attractive margin level of 19.1% although 50 basis points below the prior year level. Our pricing measures as well as slight tailwinds from direct material prices could to a large extent compensate negative effects from low volumes. I would like to highlight some examples that contributed very positively to the performance of Adhesive Technologies.

In our semiconductor business, we achieved significant growth driven by our high-performance solutions for new-generation electronics. Our materials increased the performance of devices and infrastructure required for the upcoming rollout of the mobile communication standard to 5G. In our paper solutions business, we achieved strong growth particularly driven by our growing portfolio of sustainable solutions. Our new recyclable technology in mailers for e-commerce deliveries has been recognized with a prestigious Packaging Innovation Award. In our Adhesive Technologies business for construction, we achieved strong growth driven by our innovative solutions for flooring, tiling and facades, especially, in Eastern Europe and our leading Ceresit brand.

With the opening of the new plant in Russia in September, we have further increased our capacities to capture growth opportunities in emerging markets. Moving on to Beauty Care. The business unit came in below the prior year quarter both in terms of top-line as well as bottom-line. Organic sales performance for the quarter was at minus 2.2%. The business unit profited from increasingly positive results from our newly launched brand innovations as well as good growth in Hair Professional and in North America Beauty Care achieved a positive development.

In contrast, recovery in Western Europe is still taking more time and we continue to see the effects on the destocking measures in the Chinese retail business, which are progressing as expected. Excluding China retail Beauty Care would have recorded a flat organic sales development. The adjusted EBIT margin of Beauty Care came in at 14.8%, 350 basis points below the prior year quarter. This was mainly due to negative volume and mix effects continued direct material price headwinds as well as increased marketing investments into our innovations and growth initiatives. Let me highlight some Beauty Care businesses that contributed with a good performance to the third quarter results.

In our North American retail business, we see visible signs of improvement with strong organic sales growth in the quarter, driven by hair and body categories, and here specifically with the Dial brand and Keratin and got2b Color. We continued to strengthen our global number two position in hair coloration and achieved good organic growth, very strong growth under our Palette brand as well as innovations like got2b Strand Up contributed to this result. In Hair Professional, we achieved continued good growth both on the Schwarzkopf Professional as well as our acquired brands like Zotos and Joico. Furthermore, we continued to strengthen our Beauty Care businesses via M&A. With the acquisition of a majority stake in eSalon, we further strengthened our lean hair coloration portfolio and expanded our digital business.

And we just signed an agreement to acquire DevaCurl, a premium professional hair care brand and category leader in the fast-growing curly hair segment. Concluding the business unit overview with Laundry & Home Care. The business unit achieved strong organic sales growth of 4% in the quarter, driven by our activities in emerging markets, which achieved double-digit growth year-on-year. In contrast, mature markets recorded a negative development here especially our North American laundry business remained under pressure. From a category point of view, the organic performance was driven by significant growth in Home Care.

Laundry Care achieved good growth. Laundry & Home Care recorded an adjusted EBIT margin of 15.9%, 200 basis points below the third quarter 2018. This development was particularly due to the higher growth investments supporting our initiatives as well as continued direct material price pressure. Let me come to the highlights in our Laundry & Home Care business unit. With our premium mega-brand Persil, we achieved double-digit growth driven by a very good launch start of our 4-chamber DISCS in Europe and North America as well as our Persil Premium rollout in Middle East/Africa.

The hand dishwashing category recorded double-digit organic sales growth, thanks to successful pricing and media strategies for our innovations such as Pril 5. Our business in Eastern Europe grew double-digits, thanks to broad-based growth across both Laundry Care & Home Care and key innovations like our laundry Caps. And with this, I hand over to Carsten to comment the detailed financials of the third quarter 2019.

Carsten Knobel: Thank you, Hans. So, let's have a closer look at the financials of the third quarter of 2019, starting with our key performance indicators.

Our sales amounted to €5.077 billion and with that being nominally up by 0.8% above the prior year. The slightly negative organic sales development of minus 0.3% was compensated by positive contributions from currencies and M&A effect. The adjusted gross margin came in at 46.3%, and with that 50 basis points below the prior year level. Our efficiency measures and the positive pricing could not fully compensate negative effects from our lower volumes and thus lower fixed cost absorption as well as persisting headwinds from direct material prices. The adjusted EBIT margin amounted to 16.7%, 170 basis points below the prior year level, and we recorded an adjusted earnings per preferred share of €1.43 corresponding to a nominal decline of 9.5%.

At constant currencies, adjusted EPS was 10.8% below the prior year. Looking at our cash KPIs, the ratio of net working capital to sales reached 5.7%, an improvement of 90 basis points versus the prior year quarter. We recorded a record quarterly free cash flow of €823 million, a very strong increase compared to the previous year, here particularly driven by the positive development of our net working capital. As a result, our net financial position improved by about €640 million compared to the year end level of 2018 ending the quarter at minus €2.3 billion. Let's take a closer look now at our sales bridge in the third quarter of 2019.

As said, we recorded a slightly negative organic sales development of minus 0.3% volume of minus 1.5%, almost compensated by positive pricing of 120 basis points. The net effect of our acquisitions and divestments has a positive impact on sales of 0.4%. Adding the organic plus the inorganic growth this amounted to a slight increase of plus 0.1%. Currencies were mixed, but overall slightly positive in the third quarter. The U.S.

dollar continued to appreciate versus the euro compared to the prior year quarter, however, to a lower extent than in the past quarters. This was, however, contrasted by sometimes significant pressure from some emerging market currencies. Overall, currencies constituted a tailwind of 0.7% in quarter three of 2019. And as a result and as already pointed out, sales amounted to €5.077 billion nominally 0.8% above the third quarter of 2018. With this moving now and on to the organic sales performance by regions.

The organic development of the group continued to be driven by the emerging markets with a growth rate of 2.7%, however, with a very heterogeneous picture across the region. Emerging market sales amounted to almost €2.1 billion, representing about 41% of Henkel Group sales. Sales in the mature markets came in close to €3 billion organically minus 2.3% below prior year. This was due to a negative organic sales performance in North America of minus 3.1% and in Western Europe of 2.1%. I will provide more details on our business units in a minute.

Asia Pacific recorded a negative organic sales development of minus 5.7%, particularly driven by weaker volume of Adhesives and the continued destocking in the Beauty Care retail business in China. In the Latin American region, organic sales development was negative at minus 3.4%. This was mainly driven by a phasing effect related to the go-live of our Horizon IT system, where we -- where we preproduced and pulled forward sales into Q2 to ensure the smooth implementation. Eastern Europe and Middle East/Africa in contrast, contributed strongly to our organic sales performance with organic sales growth rates of plus 7.7% for Eastern Europe and 19.1% respectively for Middle East/Africa. Now let me move to the business units, and starting with Adhesive Technologies.

The business unit posted a negative organic sales development of minus 2.4%, driven by lower volumes of minus 3.1%. Pricing was positive at 0.7%, albeit on a lower level than in the past quarters. Thanks to the continued implementation of price increases combined with a slight tailwind from direct materials and our cost efficiency measures, we could keep the gross margin stable, in an increasingly difficult market environment. Industrial production growth slowed further and was particularly weaker in key segments such as automotive. The uncertainty remains high and current market forecasts don't anticipate a recovery in the remainder of this year and also looking into the next year.

In this environment, the top line performance of the business areas was mixed. Consumer, craftsmen and building achieved the positive organic sales growth. The Packaging and Consumer Goods business was only slightly below the prior year. Transport Metal. General Industry and Electronics recorded a negative organic sales development.

From a regional perspective, Adhesive Technologies recorded again a very strong growth in Eastern Europe. In contrast, sales in the emerging markets of Asia and Latin America came in below the prior year, leading to an overall negative sales development in the emerging markets. In the mature markets sales organically remained below the prior year with Western Europe and North America recording negative organic sales growth while the mature markets of Asia were stable. Moving on to the profit at 19.1%, the adjusted EBIT margin remained at the very high level. However, negative volume and mix effects could not be fully compensated by continued cost management focus and pricing.

All-in-all, a very robust performance in an increasingly challenging industrial environment. Moving on to Beauty Care, organic sales, was negative at minus 2.2% for the quarter with both volumes and pricing down year-on-year by minus 1.2%, respectively 1%. In nominal terms, sales came in at €970 million, 2.3% below the prior year quarter. The Hair Professional business continued its positive momentum and achieved good organic sales growth, in the third quarter of 2019. The retail business had another difficult quarter, with sales organically below the prior year.

As expected, the destocking in the China retail business, continued in the third quarter. Excluding China retail, the Beauty care would have been flat, in terms of organic sales performance. We expect to largely complete the necessary stock level adjustments, at the end of 2019. Facing high price and promotion pressure, and difficult retail conditions, the recovery of our business, in Western Europe continues to be slow. And we recorded a negative organic sales development.

In contrast, we see first signs of improvement in North America, showing good organic sales growth. In total the mature markets displayed a slightly negative development. The emerging markets posted a negative organic sales performance, due to the ongoing destocking in the Chinese retail business. Our Eastern European business in contrast showed another quarter of a very strong growth, in organic terms. Profitability-wise, Beauty Care recorded an adjusted EBIT margin of 14.8%, down 350 basis points below the prior year.

This was mainly due to the weak top line development, continued direct material headwinds, price headwinds. As well as increased investments into our growth initiatives and innovation. Also here, we recorded a positive contribution from our efficiency measures. Finally on Laundry & Home Care, the business unit, showed a strong top line performance, with organic sales up by 4%. This was driven by a double-digit increase in the emerging markets.

In contrast, our North American Laundry business remained under pressure. Pricing for the business unit was strong at 3.4%. Volumes were up at 0.6%. Nominal sales came in at 2.5%, above the prior year level. In terms of business areas, Home Care achieved a significant organic sales growth.

Laundry recorded organic sales growth in the third quarter of 2019. Also looking here at, the regions the performance in emerging markets was driven by a double-digit organic growth in, Eastern Europe and Middle East/Africa, while Latin America and Asia excluding Japan, were below the prior year. In the mature markets, we recorded a negative organic sales development in an environment, which continues to be highly competitive. North America came in below prior year. And Western Europe was slightly negative.

The mature markets of Asia Pacific on the other hand, showed a significantly positive organic sales performance. Profitability in Laundry & Home Care was impacted as anticipated, by increased investments into our brands and innovations and persisting headwinds, from direct material prices. We were able to partially compensate these effects, with positive pricing and our efficiency measures. As a result, Laundry & Home Care recorded an adjusted EBIT margin of 15.9%, 200 basis points below the prior year. Let's move back to the Henkel Group and in particular to our adjusted income statement.

The adjusted gross margin at 46.3% was 50 basis points below, prior year's level. Adhesive Technologies was able to keep the gross margin stable, thanks to the positive pricing, slight direct material tailwinds and continued efficiency measures. The gross margin in Laundry & Home Care business was even slightly positive in the third quarter. Here positive pricing and our strong cost management could more than offset the persisting pressures, from direct material prices. Higher direct material pricing, continued to impact Beauty Care as well.

In addition, negative pricing and adverse volume, and mix effects put the business unit's gross margin under pressure. As a result, Beauty recorded an adjusted gross margin below the prior year level. Based on the current direct material pricing trends, we continue to expect, a low single-digit percentage headwind, in the full year of 2019. Marketing selling and distribution in percent of sales increased, by 120 basis points, now to a level of 23.6% in the third quarter. And thus was a key driver of the margin development in the third quarter.

This was to a large extent, due to higher investments in marketing and advertising, into our growth initiatives. Our R&D and admin expenses as well as the balance of our operating income and expenses remained quite stable, in percent of sales. Overall adjusted EBIT came in at €850 million, corresponding to an adjusted EBIT margin of 16.7% and as pointed out before, 170 basis points below the prior year quarter. Looking at the detailed bridge from reported to adjusted EBIT. Our reported EBIT came in at €774 million, 7.1% below the prior year.

We recorded small onetime gain and onetime charges in the quarter of €7 million and €4 million respectively. Restructuring charges amounted to €79 million, in the third quarter 2019. One key focus this quarter was on adapting our go-to-market approach, in Beauty Care. Taking into account our restructuring expenses year-to-date, as well as the initiatives planned in the remainder of the year, we now expect restructuring expenses of €250 million to €300 million in the full year of 2019. The increase is due to the additional adjustments to structures in our consumer goods businesses particularly here, in Beauty Care.

Moving on to our adjusted EPS development overall, adjusted earnings per preferred share came in at €1.43 spend in the third quarter in 2019, in nominal terms, 9.5% below the prior year level. Also on our bottom line, we recorded a small tailwind from currency. As a result, adjusted earnings per preferred share at constant currency, which is the basis of our full year guidance reduced by 10.8% in the quarter. Moving on to our cash KPIs, and starting with net working capital. In the past quarters, we have set to step up our measures to improve our net working capital.

In Laundry & Home Care, we achieved further positive effects, in the third quarter. And net working capital improved significantly by 210 basis points, to a level of minus 3.9%. Also in Beauty Care, we recorded a strong reduction of 170 basis points now to a level of 4.9% in the quarter. We have taken, also measures in our Adhesive Technologies business as well, and are making good progress. However, negative effects from the weaker industrial demand, continued to have a counteracting effect.

Overall, net working capital increased only slightly by 30 basis points year-over-year, to a level now of 13.0%. As a result, the group recorded net working capital improvement of 90 basis points, now to a level of 5.7% in the third quarter. While we recognized, the positive effects from our measures we continue to put high emphasis, on further reducing the net working capital level. On to the quarterly free cash flow, which came in at, a record level of €823 million in the third quarter, €330 million more or above Q3 of 2018. In the first nine months of the year, our free cash flow now amounted to more than €1.8 billion.

The key driver behind the quarterly development versus, the prior year was the strongly improved operating cash flow. And here in particular the reduction of our net working capital level, as mentioned before. We continued to invest in our businesses, having spent €152 million on capital expenditures, €20 million less than in the prior year quarter. For the full year, we now expect cash outflows from investments, in property plant and equipment, and intangible assets, to be in the range between €650 million and €700 million, following shifts in the scheduling of some investment projects. Thanks to our free cash flow, in the first nine months of 2019.

And taking into account, the dividend payment of about €800 million in April, our net financial position improved by almost €1 billion year-over-year, ending the quarter at a robust number of minus €2.256 billion. With that, we continue to have a very strong balance sheet. And I'm handing back to Hans. Hans

Van Bylen: Thank you very much, Carsten. Let me now briefly summarize the development of the first nine months, before we come to our guidance for the full year 2019 and our business priorities.

After that, we'll move on to the Q&A. In the first nine-months of 2019 Henkel generated sales of €15.2 billion. Organic sales growth was flat. We recorded an adjusted EBIT of €2.5 billion corresponding to a margin of 16.4%. This corresponds to a reduction of 150 basis points compared to the previous year mainly driven by higher investments in marketing and sales support behind our growth initiatives and continued pressure from direct material prices as well as lower volumes.

We were able to partially compensate these effects by our pricing initiatives and continued strong cost management focus. Looking at the business units, Adhesive Technologies in an increasingly challenging industrial environment recorded a negative organic sales development of minus 1.5%. The adjusted EBIT margin at 18.5% remained at a strong level 40 basis points below previous year. The Beauty Care business unit was impacted by slower-than-anticipated recovery in key mature markets as well as the destocking in the Chinese retail operations and recorded a negative organic sales development of minus 2.3%. At 14% the adjusted EBIT margin was 370 basis points below the prior year level.

Laundry & Home Care generated organic sales growth of 3.5% driven by the businesses in emerging markets. The business unit recorded an adjusted return on sales of 16.6%, which is 150 basis points below the first nine months 2018. In all our business units and functions we continued to implement our fund growth initiatives delivering an increasingly positive contribution to our financial results. Finally, adjusted EPS per preferred share at €4.20 was 8.5% and 8.9% below the previous year in nominal terms and at constant currencies, respectively. We continue to operate in a business environment that is characterized by soft economic and industrial growth intense consumer markets as well as high volatility and uncertainty.

Looking at our performance in the first nine months the development of our group organic sales as well as the adjusted EPS came in at the lower level of our guidance range. The adjusted EBIT margin was well in line with our full year guidance range. Based on these developments and our expectations for the remainder of the year, we confirm our guidance for fiscal 2019. Despite the mentioned headwinds, we continue to execute our business priorities for the remainder of the year building on our strong foundation. We focus on capturing growth opportunities in Adhesive Technologies further leveraging the strength of our portfolio and business model.

We aim to reinforce growth in our Beauty Care retail business to solve the situation in China retail and to continue the strong performance in Professional. And we will strongly execute our innovation strategy in Laundry & Home Care to drive growth specifically supporting the mature markets. We will reinforce to drive digitalization in all aspects. At the same time, we will maintain our focus on cost discipline further drive efficiency and adapt our structures. We'll continue implementing measures to improve our net working capital and further focus on free cash flow expansion.

And we will enhance the value proposition of our portfolio organically and via acquisitions. Let us now move on to the Q&A.

Operator: Thank you, Mr. Hans Bylen. Ladies and gentlemen, the question-and-answer session will be conducted electronically.

[Operator Instructions] Our first question comes from the line of Christian Faitz from Kepler. Please go ahead.

Christian Faitz: Yes, sir. Good morning, Hans. Good morning, Carsten.

Thank you. First of all, can I ask on Adhesives, how are automotive and electronic markets currently performing meaning Q4? And do you have any view into 2020 pertaining to these trends? And then second Carsten, you talked a lot about free cash flow improving which was indeed nicely performing in Q3, thanks to the good working capital management. How sustainable do you believe this is in terms of momentum going into 2020 given that one should expect higher working capital if a pickup in demand was to materialize. That's it from my side, and also Hans, all the best for your future ventures.
Hans

Van Bylen: Thank you, Christian.

Also thank you for your questions. On your first question, Adhesive Technologies, indeed we do see that especially on the automotive. I mean in general industrial production we see that the IPX index which I mean stands for global industrial production is softening and it's now at the level of 1.1 with month by month some revisions downwards. And this is driven very strongly also by some key industries like automotive and electronics. We do see especially in automotive that the numbers show that automotive market is under enormous pressure.

And the forecast which we get is that this will not improve in the short-term future.

Carsten Knobel: Christian to your question of the free cash flow. So, in general, we are not guiding on the free cash flow overall. Also not -- we are not guiding also today not for 2020. But independent of that what we do in terms of net working capital is always for sure with a background of being sustainable in terms of what we are executing.

So that's what we see. And for sure in the quarter you see for sure if you compare it to the prior year quarter and you have improvement then you have a onetime effect on that. But in general what we do will also be visible in the next year.

Christian Faitz: Great. Thank you.

Thanks, Carsten. Thanks, Hans.

Carsten Knobel: Welcome.

Operator: Our next question comes from the line of Namita Samtani from Bank of America. Please go ahead.

Namita Samtani: Good morning. My first question is on Laundry & Home Care. Q3 demonstrated a strong performance driven by emerging markets. How much of the strong performance in EM markets is driven by nominal price increases? And how sustainable is this in the next coming quarters? And conversely to this the U.S. performance in Laundry was below the prior year.

Why is Henkel still not getting much traction on investments in the U.S.? And are there any further plans to rectify this? Thanks. Hans

Van Bylen: Thank you very much, Namita for both questions. Let me start with your question on U.S. As mentioned both by Carsten and myself, indeed Laundry U.S. is still not where we want it to be.

And at the moment we are, I mean, in a full innovation offensive where we recently launched our single dose. I mean single dose in Laundry is quite increasing a big segment in U.S. and we just launched with our new single-dose Caps quite competitive products, which we now start supporting. We do see that especially in Q3 on some top brands that we get some good traction. But in the portfolio itself we still have smaller brands, which lag behind.

So you can be sure that in moving forward U.S. Laundry is one of our top priorities also to turn our shares there. On the contrast, we see that the more investment which in Q3 in Laundry was quite significant in for example, was seen in Germany that we do see the effects of that and also this also translates in better growth going forward if we see the 4% of Laundry. On that Carsten, perhaps you can comment on the topic of emerging markets.

Carsten Knobel: Good morning, Namita.

So regarding your question of Laundry & Home Care. Yes the growth is particularly driven in the -- or with the emerging markets in Latin America with a double-digit increase and also particularly driven especially by Middle East and by – yes, especially, by Middle East/Africa double-digit and also by a significant price effect -- a positive price effect. That is something, which we also expect going forward, but not on that same level what we have experienced in these days.

Namita Samtani: Thank you very much.

Carsten Knobel: You’re welcome.

Operator: Thank you. Our next question comes from Iain Simpson from Barclays. Please go ahead.

Iain Simpson: Thank you very much, and good morning, everyone. I’m going to start saying Hans all the best for the future and Carsten congratulations on the new role.

A couple of questions from me please. Firstly, I think China is only about 10% of your Beauty business, but it's been a headwind well into the hundreds of basis points from destock all year, and you're guiding for more in the fourth quarter. Were there really several months of extra stock in the supply chain in China Beauty that feels very high? And how did that situation develop? Secondly, could you talk a little bit about the acquisition of DevaCurl a little bit about the asset, and whether we might see you do more acquisitions in the professional hair care space? And then, just lastly on your working capital. You've had some very big swings in the quarter, bringing down receivables by around 100 basis points it looks like, also had a fair amount of movement on payables. How have you been able to achieve such big improvements? Thank you.

Hans

Van Bylen: Thank you very much Iain. Also thanks for your supporting words. Coming to your questions, the first question on China Beauty, indeed it's a mixture of topics. Carsten, perhaps, you can give some more insight?

Carsten Knobel: I can. Sure.

Iain, so the planned adjustments of the excess stock levels and the business model in China will definitely negatively have -- negatively affecting the financial performance of the Beauty Care business in the full year. As we already said in Q2, we plan to largely complete the adjustment -- the stock adjustment by the end of 2019, a little bit also in 2020 therefore largely. And so far, we are executing our measures according to this plan. Excluding the destocking effects in the China retail business, organic sales in Beauty Care year-to-date would have been flat. And for the full year guidance, we continue to expect the negative impact from the destocking and the changes in the go-to-market model of around 200 basis points on sales and roughly 100 basis points on the adjusted margin level.

Hans

Van Bylen: Iain let me comment on the acquisition of DevaCurl, because as you commented, it's a next acquisition in our professional field. In fact, the last years we have been expanding our Professional business from a business less than €500 million to now clearly above €1 billion, and this is another step in expanding this business. And we're quite enthusiastic on this one, because DevaCurl is an enormously fast-growing company, with an enormous dedication to one segment, which is the curly textured hair, and they have a unique competence in this. But on top, I mean what this asset brings us is the dynamics, which at the moment also take place in this market in a way that they're also exposed not only to segment which increasing but also to channels which are enormously growing. If you look at the mixture of the sales how it is composed by channel, it's around one-third classical professional business.

But then, we go one-third already in selective retail, which is a booming segment and another third is digital in e-commerce. And they mastered all those challenges, so we're extremely enthusiastic to get the team onboard to have that asset as a quite strong growth contributor to our Beauty Care business.

Carsten Knobel: So Iain, I take your last question again on net working capital. First of all, I think I repeat what I said some minutes ago. In Adhesives, the net working capital increased only slightly to 13%, and here we have taken -- independent of that we have taken measures to improve the net working capital, and we are making here good progress which we are also seeing in Laundry and Beauty these effects.

The difference is that in Adhesives part of that is compensated by really the negative effects from the industrial weaker demand, which continues to be counteracting in this respect. The two improvements in Beauty and Laundry by 210 basis points in Laundry or effectively 170 points in Beauty I think you have pointed that out, are coming from receivables, are coming from payables and also in part of inventories. On the one side, these are the sustainable improvements and measures what we have implemented. For example, we have implemented net working capital task forces. We have increased our focus on collection of accounts receivables and negotiations on payment term prolongations.

But we also have to admit, and I think if I would go back one year, your comments -- not you personally, but the comments overall were that with 6.6% this is not a really competitive net working capital. And for sure we're also joining that statement. And by that this has also an impact, that means the quite higher level we faced in Q3 of 2018 with 6.6% and now the 5.7% with the 90 basis points is a quite good improvement, but has different effects. So base effect, but also initiatives what we are doing. I hope that helps.

Iain Simpson: That’s very helpful. Thank you so much.

Operator: Thank you. Our next question comes from the line of Gian Marco Werro from MainFirst. Please go ahead.

Gian

Marco Werro: Yes. Good morning. Gian Marco Werro, MainFirst. And two questions from my side, mostly on the Beauty Care segment. So there in your Q2 presentation, you also mentioned under the key measures that you include a category and portfolio review of your Beauty Care business.

So, today I'm currently missing this statement in the presentation. Is this still your intention also under Carsten? And then the second question, if so, where do you see the most underperforming brands from a geographical perspective? And then maybe just why with also the sales decline in Beauty, I mean the price-related sales decline in Beauty there for Q3, 2019. Thank you. Hans

Van Bylen: Many thanks Gian for both questions. I will take the first one, because indeed we are performing a review of all our activities in Beauty Care, and in this context, as you indicated and we also indicated, in Q2 we're looking at brands categories, country positions in the portfolio to identify it, and we will also address potential weak points.

But here I would like to ask for your understanding that we're in a full process, and that at this stage, I mean we're not sharing details but this activity is taking place.

Carsten Knobel: Yeah. And Gian Marco to your question of the pricing in Beauty Care, yes, indeed it was negative in the quarter with roughly 100 basis points. We will continue to roll out value-accretive innovations to mitigate the impact from price pressures and material prices. You know because, as you know, in our definition, in price, when it comes to Laundry and Beauty so in our consumer businesses, the effect from innovation, that means from product we bring to the market with an average higher price, compared to the rest of the portfolio is counted, in the price component.

So that's something, where we still see improvement. Where we still need to make actions and execute that. And that's also the point, where we would like to go, further into the next quarter. Gian

Marco Werro: Thank you.

Carsten Knobel: You're welcome.

Operator: Thank you. [Operator Instructions] Our next question comes from the line of Philipp Frey from Warburg. Please go ahead.

Philipp Frey: Hello, gentlemen. First of all, all the best to both of you for -- in, your new adventures, and coming to my question, actually if you look that currently there is a major asset on the block basically up for sale with, Wella.

How's your general view regarding a major acquisition in Beauty Care, given, firstly, that you've experienced that it's pretty tough to boost growth, while integrating something big. And well that obviously both assets are currently struggling to grow organically, to say it mildly. Well, would you agree that for something -- for you to be really going for some major acquisition in Beauty Care, it really needs to be a very, very attractive price or just your thoughts on that one?
Hans

Van Bylen: Many thanks, Philipp. I'm pretty sure that, I mean, you will understand that, in fact, we cannot and we will not comment on any market rumors information, potential M&A activities. On the other hand, I mean, its part of our strategy, M&A.

We also have a very strong balance sheet. And I think we have been sharing that also in the past with you, we have three criteria which will not change, which is strategic fit availability and financial attractiveness. And again, I count on your understanding that, we cannot comment more than, what I just said.

Philipp Frey: Yeah.

Carsten Knobel: But what we comment on is what we have done in the past.

And for example, if you look into our -- because you're referring to Beauty, if you look into our professional business in Beauty over the last couple of years, we have acquired some objects or targets. And I think, we have here, clearly shown. And you see that also in the results, good experience how we can integrate. And I think, if you look at the OSG performance of Professional in the last couple of years, that's also quite, I would say good and accretive, in terms of how we are performing.

Philipp Frey: Yeah.

That's true. I just wanted to get a bit of feel on -- well my view is a bit that, it's probably tough for Wella to really help you in anything. So it is probably something which would only be attractive, if it would be basically to achieve...

Carsten Knobel: But Jörg, as Hans said, we can't comment. And we are not...

Philipp Frey: Yeah. I understand. I just wanted to make sure that...

Carsten Knobel: We would comment on what we have done.

Philipp Frey: Okay.

Thanks a lot and always good luck, in your choices.

Carsten Knobel: Thank you.

Operator: Thank you. We do have a follow-up question from Iain Simpson of Barclays. Please go ahead.

Iain Simpson: Thank you. Thank you very much. So just looking at the moving parts within your Laundry business, you've told us that, gross margins were up slightly, in Laundry. We can all see what's happened to the operating margin. So I guess, you've -- SG&A up in Laundry by, a few 100 basis points plus.

Clearly your Laundry business in emerging markets is, doing very well. But your Laundry business in developed markets, particularly the U.S. is struggling. So I suppose sort of two questions from me. One of them is where has the extra SG&A, spending in Laundry gone, both in terms of geographically, where has it gone? But also has it gone into marketing, or has it gone into couponing to -- or getting Gondola Shelves of retailers all of that kind of stuff? And then, secondly, how do you feel about the health of your U.S.

Laundry business, where we've had quite a few, sort of false storms? What actions are you looking at, in the coming quarters, because, it's sort of the, one that of, your Laundry business, that isn't quite there at the moment? Thank you very much. Hans

Van Bylen: Thank you, Iain for your follow-up question. Indeed, it is an important and one of our priorities to increase our investments. And we did quite strongly also, we build it up quarter-by-quarter Q3, for Laundry. We had significant more investments meaning here, especially in marketing investments support -- marketing support of our brands.

And as we have been reporting, I mean, we have clearly defined priorities where we do invest. We also reported today that the Persil laundry in general, one of our priorities Persil had a double-digit growth in the quarter even. So there we really see that the money we put behind our innovation program in Persil moves. We also reported on Home Care. That was another priority, in Home Care where we have really strong growth.

And we're really we see a strong takeoff. Geographically, I mean, it is spread around our top countries, and as we also have been indicating, where we do see traction for example in a country like German strongly. We -- in the U.S. we ourselves are not yet happy where we are. I mean, we see on some brands some traction.

And as we said, in some innovation like single dose. We came in middle of the year. We now start supporting that. So in U.S. it's now a continuation of our focus on strengthening our brands with strong innovation behind.

Carsten Knobel: But Iain to be clear, SG&A because you mentioned that it is marketing, as Hans pointed out. Marketing increases double-digit in the quarter, on all activities, where we are but we are not being giving you any additional absolute numbers on that.

Iain Simpson: Okay.

Carsten Knobel: But it is not, admin costs or whatever. It's marketing support.

And also not the promotion, it's marketing.

Iain Simpson: And I'm sorry just to clarify. That increase in marketing, that's been pretty evenly spread geographically, around all your major countries. It's not like you're focusing on a region or two. This is a big push globally for your Laundry business?

Carsten Knobel: No.

That is as Hans pointed it out, on the focus initiatives which we presented beginning of 2019, these focus areas have also the focus on these, I would say additional investments in terms of allocating the increase what you see. For sure the other countries are also supported. But the additional support goes into the focus activity and by that, in the focus countries segments/regions.

Iain Simpson: Thank you very much.

Carsten Knobel: You're welcome.

Operator: Thank you, ladies and gentlemen. That was our last question. And I will now hand over to, Mr. Van Bylen, for his closing remarks. Hans

Van Bylen: Thank you very much, dear investors and analysts.

I mean, thank you very much, again, for your questions. First, let me summarize the, key takeaways we wanted to convey to you today. In an increasingly challenging market environment, Henkel recorded an overall differentiated performance. Adhesive Technologies, achieved robust results. Beauty Care remains, below prior year.

And Laundry & Home Care delivered a good performance. In our consumer goods business, we made further progress in executing our growth initiatives, positively contributing to our performance. Henkel significantly improved the free cash flow in the quarter to a new record level. And our balance sheet continues to be very strong. Based on the results in the first nine months of the year, and our expectations for the remainder of the year, we confirm, our outlook for the full year 2019.

With that, we come to an end of today's call. But before we close, I would like to thank you, for the collaboration over the past years. I have always highly appreciated the exchange with you our discussions and our personal meetings. Thank you very much, indeed. And I wish you, all the best for your future.

Thank you very much again for listening, and goodbye.

Operator: Thank you for joining today's conference call. And we wish you all, a pleasant day.