TTEC Holdings Key Executives

This section highlights TTEC Holdings's key executives, including their titles and compensation details.

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TTEC Holdings Earnings

This section highlights TTEC Holdings's earnings, including key dates, EPS, earnings reports, and earnings call transcripts.

Next Earnings Date

Date: May 14, 2025
Time: Before Market
Est. EPS: $0.25
Status: Unconfirmed

Last Earnings Results

Date: February 27, 2025
EPS: $0.19
Est. EPS: $0.21
Revenue: $567.44M

Earnings Call Transcripts

Transcript Quarter Year Date Estimated EPS Actual EPS
Read Transcript Q4 2024 2025-02-28 N/A N/A
Read Transcript Q3 2024 2024-11-09 N/A N/A
Read Transcript Q2 2024 2024-08-09 N/A N/A
Read Transcript Q1 2024 2024-05-09 N/A N/A
Read Transcript Q4 2023 2024-03-01 N/A N/A
Read Transcript Q3 2023 2023-11-09 N/A N/A
Read Transcript Q2 2023 2023-08-04 N/A N/A
Read Transcript Q1 2023 2023-05-06 N/A N/A

TTEC Holdings, Inc. (TTEC)

TTEC Holdings, Inc., a customer experience technology and services company, that designs, builds, orchestrates, and delivers digitally enabled customer experiences designed for various brands. It operates in two segments, TTEC Digital and TTEC Engage. The TTEC Digital segments designs, builds, and operates robust digital experiences for clients and their customers through the contextual integration and orchestration of customer relationship management, data, analytics, customer experience as a service technology, and intelligent automation to ensure customer experience (CX) outcomes. The TTEC Engage segment provides digitally enabled CX managed services; delivers omnichannel customer care, tech support, order fulfillment, customer acquisition, growth, and retention services; and delivers digitally enabled back office and industry specific specialty services, such as AI operations, content moderation, and fraud management services. It serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, e-tail/retail, technology, transportation, and travel industries with operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, Costa Rica, Germany, Greece, India, Ireland, Mexico, the Netherlands, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.

Technology Information Technology Services

$3.53

Stock Price

$168.59M

Market Cap

52.00K

Employees

Englewood, CO

Location

Financial Statements

Access annual & quarterly financial statements for TTEC Holdings, including income statements, balance sheets, and cash flow statements..

Annual Income Statement

Breakdown December 31, 2024 December 31, 2023 December 31, 2022 December 31, 2021 December 31, 2020
Revenue $2.21B $2.46B $2.44B $2.27B $1.95B
Cost of Revenue $- $1.93B $1.86B $1.70B $1.45B
Gross Profit $2.21B $529.94M $587.19M $568.95M $496.53M
Gross Profit Ratio 100.00% 21.50% 24.03% 25.00% 25.47%
Research and Development Expenses $- $100.00K $6.00M $3.20M $-
General and Administrative Expenses $- $- $- $- $-
Selling and Marketing Expenses $- $- $- $- $-
Selling General and Administrative Expenses $293.04M $290.87M $287.43M $239.99M $203.90M
Other Expenses $2.09B $120.95M $111.79M $96.71M $78.86M
Operating Expenses $2.38B $411.92M $399.22M $336.70M $282.76M
Cost and Expenses $2.38B $2.34B $2.26B $2.04B $1.74B
Interest Income $2.73M $5.15M $1.81M $761.00K $1.66M
Interest Expense $84.31M $78.32M $36.07M $12.38M $17.49M
Depreciation and Amortization $97.95M $101.27M $111.79M $96.71M $78.86M
EBITDA $-54.25M $220.32M $301.21M $330.30M $293.94M
EBITDA Ratio -2.46% 8.95% 13.06% 15.13% 15.48%
Operating Income $-173.52M $118.02M $168.54M $217.19M $204.69M
Operating Income Ratio -7.86% 4.79% 6.90% 9.56% 10.50%
Total Other Income Expenses Net $-63.00M $-77.30M $-24.09M $-9.31M $-34.42M
Income Before Tax $-236.52M $40.72M $144.45M $207.88M $170.27M
Income Before Tax Ratio -10.71% 1.65% 5.91% 9.15% 8.74%
Income Tax Expense $74.10M $22.46M $27.11M $49.70M $40.94M
Net Income $-320.96M $8.43M $103.24M $140.97M $118.65M
Net Income Ratio -14.54% 0.34% 4.22% 6.20% 6.09%
EPS $-6.74 $0.18 $2.19 $3.01 $2.54
EPS Diluted $-6.74 $0.18 $2.18 $2.97 $2.52
Weighted Average Shares Outstanding 47.61M 47.34M 47.12M 46.89M 46.65M
Weighted Average Shares Outstanding Diluted 47.61M 47.42M 47.34M 47.39M 46.99M
SEC Filing Source Source Source Source Source


Breakdown December 31, 2024 September 30, 2024 June 30, 2024 March 31, 2024 December 31, 2023 September 30, 2023 June 30, 2023 March 31, 2023 December 31, 2022 September 30, 2022 June 30, 2022 March 31, 2022 December 31, 2021 September 30, 2021 June 30, 2021 March 31, 2021 December 31, 2020 September 30, 2020 June 30, 2020 March 31, 2020
Revenue $567.44M $529.43M $533.72M $576.64M $624.94M $602.96M $600.39M $633.29M $658.28M $592.45M $604.25M $588.73M $612.32M $566.73M $554.79M $539.22M $570.97M $492.98M $453.08M $432.21M
Cost of Revenue $448.93M $415.23M $442.96M $453.82M $530.72M $479.70M $464.69M $482.68M $495.34M $450.45M $463.51M $447.21M $467.34M $447.79M $400.32M $388.66M $425.45M $368.40M $337.31M $321.56M
Gross Profit $118.51M $114.20M $90.76M $122.82M $94.22M $123.26M $135.71M $150.61M $162.94M $142.00M $140.74M $141.51M $144.97M $118.95M $154.47M $150.56M $145.52M $124.58M $115.78M $110.66M
Gross Profit Ratio 20.88% 21.60% 17.00% 21.30% 15.10% 20.40% 22.60% 23.80% 24.80% 24.00% 23.30% 24.00% 23.70% 21.00% 27.80% 27.90% 25.49% 25.27% 25.55% 25.60%
Research and Development Expenses $- $- $- $- $100.00K $- $- $- $6.00M $- $- $- $3.20M $- $- $- $- $- $- $-
General and Administrative Expenses $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $-
Selling and Marketing Expenses $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $-
Selling General and Administrative Expenses $73.16M $71.58M $73.73M $74.58M $74.74M $66.78M $75.34M $74.01M $80.60M $75.23M $66.77M $64.84M $58.51M $67.43M $61.30M $52.76M $57.23M $49.47M $47.36M $49.83M
Other Expenses $30.05M $29.73M $1.79M $206.00K $-1.89M $687.00K $-3.57M $25.83M $31.73M $27.12M $26.31M $26.63M $-4.74M $3.29M $-2.10M $-798.00K $-3.37M $-18.66M $-1.76M $-5.83M
Operating Expenses $103.21M $101.31M $73.73M $99.72M $74.74M $92.38M $100.28M $99.84M $112.33M $102.34M $93.08M $91.47M $84.56M $92.71M $86.22M $73.22M $79.04M $69.00M $66.02M $68.71M
Cost and Expenses $552.14M $516.54M $516.69M $553.54M $605.46M $572.08M $564.97M $582.51M $607.67M $552.80M $556.59M $538.68M $551.90M $540.49M $486.54M $461.88M $504.49M $437.40M $403.33M $390.26M
Interest Income $1.07M $263.00K $414.00K $983.00K $1.52M $1.34M $1.13M $1.16M $821.00K $519.00K $271.00K $200.00K $181.00K $171.00K $230.00K $179.00K $235.00K $566.00K $491.00K $364.00K
Interest Expense $21.13M $21.68M $20.43M $21.07M $21.61M $20.33M $18.99M $17.39M $15.54M $10.56M $6.19M $3.77M $3.70M $3.50M $3.38M $1.80M $2.04M $2.75M $3.10M $9.59M
Depreciation and Amortization $23.70M $24.04M $25.07M $25.14M $24.90M $25.59M $24.95M $25.83M $31.73M $27.12M $26.31M $26.63M $26.05M $25.28M $24.92M $20.46M $21.81M $19.52M $18.66M $18.87M
EBITDA $57.70M $36.15M $-197.14M $48.24M $47.31M $56.48M $60.37M $76.60M $83.79M $67.19M $73.97M $76.67M $87.81M $54.76M $92.02M $97.80M $88.65M $75.47M $71.74M $61.08M
EBITDA Ratio 10.17% 6.83% 7.89% 8.57% 7.10% 9.70% 9.65% 13.10% 12.79% 12.02% 14.19% 13.27% 15.51% 9.70% 17.23% 18.02% 16.31% 11.56% 14.82% 14.36%
Operating Income $15.29M $12.89M $17.03M $22.71M $19.47M $25.39M $31.30M $44.41M $48.74M $35.60M $59.44M $48.31M $51.91M $26.02M $65.83M $73.42M $61.62M $53.40M $48.96M $40.72M
Operating Income Ratio 2.70% 2.43% 3.19% 3.94% 3.12% 4.21% 5.21% 7.01% 7.40% 6.01% 9.84% 8.21% 8.48% 4.59% 11.87% 13.62% 10.79% 10.83% 10.81% 9.42%
Total Other Income Expenses Net $-2.42M $-22.46M $-18.23M $-19.88M $-21.99M $-18.30M $-21.44M $-15.57M $-15.88M $-6.10M $188.00K $-2.31M $-4.74M $-45.00K $-2.10M $-2.42M $-3.37M $-20.85M $-4.37M $-5.83M
Income Before Tax $12.87M $-9.57M $-242.64M $2.83M $-5.06M $7.09M $9.86M $28.84M $32.87M $29.50M $36.07M $46.00M $47.17M $25.98M $63.73M $71.00M $58.25M $32.55M $44.59M $34.88M
Income Before Tax Ratio 2.27% -1.81% -45.46% 0.49% -0.81% 1.18% 1.64% 4.55% 4.99% 4.98% 5.97% 7.81% 7.70% 4.58% 11.49% 13.17% 10.20% 6.60% 9.84% 8.07%
Income Tax Expense $8.25M $9.39M $54.13M $2.33M $3.14M $5.29M $6.10M $7.92M $7.32M $4.49M $7.27M $8.03M $14.42M $7.94M $11.35M $15.98M $11.28M $8.41M $11.04M $10.20M
Net Income $2.00M $-21.12M $-299.54M $-2.31M $-9.90M $-1.53M $1.21M $18.65M $22.35M $22.25M $25.23M $33.40M $28.75M $14.44M $47.37M $50.42M $44.42M $21.37M $31.32M $21.53M
Net Income Ratio 0.35% -3.99% -56.12% -0.40% -1.58% -0.25% 0.20% 2.94% 3.40% 3.76% 4.18% 5.67% 4.69% 2.55% 8.54% 9.35% 7.78% 4.33% 6.91% 4.98%
EPS $0.44 $-0.44 $-6.30 $-0.05 $-0.21 $-0.03 $0.03 $0.39 $0.47 $0.47 $0.54 $0.71 $0.61 $0.31 $1.01 $1.08 $0.95 $0.46 $0.67 $0.46
EPS Diluted $0.44 $-0.44 $-6.29 $-0.05 $-0.21 $-0.03 $0.03 $0.39 $0.47 $0.47 $0.53 $0.71 $0.61 $0.30 $1.00 $1.06 $0.94 $0.45 $0.67 $0.46
Weighted Average Shares Outstanding 47.74M 47.72M 47.56M 47.43M 47.42M 47.41M 47.26M 47.23M 47.22M 47.21M 47.05M 47.01M 46.99M 46.98M 46.84M 46.74M 46.74M 46.73M 46.62M 46.50M
Weighted Average Shares Outstanding Diluted 48.15M 47.86M 47.62M 47.59M 47.42M 47.49M 47.45M 47.40M 47.30M 47.31M 47.38M 47.38M 47.37M 47.35M 47.41M 47.35M 47.23M 47.03M 46.86M 46.81M
SEC Filing Source Source Source Source Source Source Source Source Source Source Source Source Source Source Source Source Source Source Source Source

Annual Balance Sheet

Breakdown December 31, 2024 December 31, 2023 December 31, 2022 December 31, 2021 December 31, 2020
Cash and Cash Equivalents $84.99M $172.75M $153.44M $158.21M $132.91M
Short Term Investments $- $- $- $- $-
Cash and Short Term Investments $84.99M $172.75M $153.44M $158.21M $132.91M
Net Receivables $452.57M $413.39M $417.64M $357.31M $378.40M
Inventory $- $- $- $1 $1
Other Current Assets $114.73M $95.06M $251.72M $182.47M $204.30M
Total Current Assets $652.30M $681.20M $749.97M $697.99M $656.80M
Property Plant Equipment Net $223.31M $312.58M $275.79M $258.58M $178.71M
Goodwill $571.20M $808.99M $807.85M $739.48M $363.50M
Intangible Assets $164.81M $198.43M $233.91M $212.35M $112.06M
Goodwill and Intangible Assets $736.00M $1.01B $1.04B $951.83M $475.56M
Long Term Investments $- $- $3.02M $-11.13M $-490.64M
Tax Assets $8.50M $38.15M $18.71M $11.13M $15.08M
Other Non-Current Assets $133.27M $146.25M $64.72M $88.40M $680.90M
Total Non-Current Assets $1.10B $1.50B $1.40B $1.30B $859.61M
Other Assets $- $- $- $- $-
Total Assets $1.75B $2.19B $2.15B $2.00B $1.52B
Account Payables $84.18M $96.58M $93.94M $70.42M $66.66M
Short Term Debt $33.36M $154.34M $37.33M $47.46M $49.84M
Tax Payables $3.01M $4.91M $7.17M $9.47M $19.71M
Deferred Revenue $64.75M $81.17M $87.85M $95.61M $39.96M
Other Current Liabilities $168.64M $182.10M $185.09M $224.44M $220.00M
Total Current Liabilities $353.94M $403.03M $411.36M $444.40M $396.17M
Long Term Debt $1.05B $1.09B $1.03B $858.28M $488.04M
Deferred Revenue Non-Current $4.41M $4.81M $5.76M $17.08M $17.43M
Deferred Tax Liabilities Non-Current $17.46M $3.14M $3.83M $5.33M $7.75M
Other Non-Current Liabilities $63.45M $65.38M $69.68M $77.37M $96.28M
Total Non-Current Liabilities $1.13B $1.17B $1.11B $958.07M $662.48M
Other Liabilities $- $- $- $- $-
Total Liabilities $1.49B $1.57B $1.52B $1.40B $1.06B
Preferred Stock $- $- $- $- $-
Common Stock $477.00K $474.00K $472.00K $470.00K $467.00K
Retained Earnings $546.62M $870.43M $911.23M $856.07M $757.31M
Accumulated Other Comprehensive Income Loss $-132.12M $-89.88M $-126.30M $-98.43M $-72.16M
Other Total Stockholders Equity $-146.85M $-182.39M $-225.49M $-235.90M $-240.92M
Total Stockholders Equity $268.12M $598.63M $559.91M $522.21M $457.76M
Total Equity $285.98M $615.54M $633.75M $594.34M $470.82M
Total Liabilities and Stockholders Equity $1.75B $2.19B $2.15B $2.00B $1.52B
Minority Interest $17.86M $16.91M $73.84M $72.13M $13.06M
Total Liabilities and Total Equity $1.75B $2.19B $2.15B $2.00B $1.52B
Total Investments $- $2.42M $3.02M $-11.13M $-490.64M
Total Debt $1.08B $1.13B $1.06B $899.88M $526.93M
Net Debt $994.38M $957.33M $911.41M $741.67M $394.01M


Balance Sheet Charts

Breakdown December 31, 2024 September 30, 2024 June 30, 2024 March 31, 2024 December 31, 2023 September 30, 2023 June 30, 2023 March 31, 2023 December 31, 2022 September 30, 2022 June 30, 2022 March 31, 2022 December 31, 2021 September 30, 2021 June 30, 2021 March 31, 2021 December 31, 2020 September 30, 2020 June 30, 2020 March 31, 2020
Cash and Cash Equivalents $84.99M $96.93M $99.67M $91.51M $173.91M $151.58M $114.78M $151.38M $153.44M $172.27M $163.20M $156.83M $158.21M $148.85M $174.74M $144.21M $132.91M $135.32M $482.25M $520.37M
Short Term Investments $- $- $- $2.12M $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $-
Cash and Short Term Investments $84.99M $96.93M $99.67M $91.51M $173.91M $151.58M $114.78M $151.38M $153.44M $172.27M $163.20M $156.83M $158.21M $148.85M $174.74M $144.21M $132.91M $135.32M $482.25M $520.37M
Net Receivables $452.57M $430.09M $406.56M $420.98M $413.39M $391.59M $453.89M $453.66M $417.64M $432.53M $391.59M $442.41M $357.31M $404.54M $354.66M $393.80M $378.40M $375.09M $388.65M $313.64M
Inventory $- $- $- $1 $1 $- $- $1 $- $- $1 $1 $1 $- $- $1 $1 $- $- $1
Other Current Assets $114.73M $126.05M $117.08M $104.98M $95.06M $118.96M $152.47M $116.00M $251.72M $136.28M $186.04M $153.46M $182.47M $180.57M $177.66M $125.85M $204.30M $121.96M $87.95M $124.10M
Total Current Assets $652.30M $653.07M $603.42M $617.48M $648.53M $662.13M $721.14M $721.04M $749.97M $741.09M $740.83M $752.69M $697.99M $733.97M $707.06M $663.86M $656.80M $632.37M $958.85M $958.11M
Property Plant Equipment Net $223.31M $246.62M $255.30M $298.30M $312.58M $312.10M $300.81M $281.65M $275.79M $275.00M $267.02M $265.71M $258.58M $269.37M $168.69M $280.83M $178.71M $311.51M $319.80M $173.72M
Goodwill $571.20M $575.10M $573.62M $807.13M $808.99M $806.40M $808.61M $807.99M $807.85M $805.59M $810.93M $739.53M $739.48M $736.40M $733.94M $362.86M $363.50M $345.12M $307.14M $305.53M
Intangible Assets $164.81M $173.23M $181.34M $189.81M $198.43M $206.80M $216.17M $225.02M $233.91M $242.89M $252.94M $202.61M $212.35M $218.56M $227.55M $107.53M $112.06M $112.04M $108.20M $112.31M
Goodwill and Intangible Assets $736.00M $748.32M $754.96M $996.95M $1.01B $1.01B $1.02B $1.03B $1.04B $1.05B $1.06B $942.14M $951.83M $954.95M $961.49M $470.39M $475.56M $457.16M $415.34M $417.85M
Long Term Investments $- $- $37.62M $41.50M $2.42M $39.59M $4.59M $4.86M $3.02M $1.09M $804.00K $1.41M $-11.13M $678.00K $-981.10M $2.66M $-490.64M $- $- $-428.68M
Tax Assets $- $12.40M $12.44M $52.06M $38.15M $44.47M $39.73M $21.40M $18.71M $19.53M $21.41M $15.16M $11.13M $15.07M $19.61M $15.53M $15.08M $14.59M $10.51M $10.84M
Other Non-Current Assets $141.76M $165.88M $128.88M $108.77M $176.50M $96.70M $80.26M $73.97M $64.72M $69.85M $71.25M $74.57M $88.40M $70.09M $1.16B $62.39M $680.90M $61.39M $62.48M $632.94M
Total Non-Current Assets $1.10B $1.17B $1.19B $1.50B $1.54B $1.51B $1.45B $1.41B $1.40B $1.41B $1.42B $1.30B $1.30B $1.31B $1.33B $831.79M $859.61M $844.65M $808.14M $806.66M
Other Assets $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $-
Total Assets $1.75B $1.83B $1.79B $2.12B $2.19B $2.17B $2.17B $2.14B $2.15B $2.16B $2.17B $2.05B $2.00B $2.04B $2.04B $1.50B $1.52B $1.48B $1.77B $1.76B
Account Payables $84.18M $82.26M $87.11M $90.47M $96.58M $105.52M $84.33M $89.31M $93.94M $98.50M $98.24M $78.00M $70.42M $84.46M $66.86M $49.34M $66.66M $65.53M $73.64M $63.89M
Short Term Debt $33.36M $35.22M $71.30M $72.91M $40.37M $74.59M $71.24M $67.83M $37.33M $77.84M $87.44M $86.69M $47.46M $46.31M $47.57M $48.60M $49.84M $50.94M $52.11M $52.40M
Tax Payables $3.01M $292.00K $1.16M $5.44M $4.91M $9.05M $10.95M $15.03M $7.17M $7.15M $11.67M $12.21M $9.47M $7.14M $11.78M $36.50M $19.71M $20.01M $24.63M $17.40M
Deferred Revenue $64.75M $70.83M $77.78M $87.79M $81.17M $82.53M $91.76M $87.38M $87.85M $90.92M $97.74M $92.85M $95.61M $88.87M $82.75M $34.22M $39.96M $35.41M $33.82M $34.98M
Other Current Liabilities $168.64M $150.05M $150.30M $127.60M $182.10M $151.10M $192.95M $175.80M $185.09M $187.80M $166.27M $202.14M $224.44M $257.36M $201.25M $234.28M $220.00M $232.22M $160.59M $211.72M
Total Current Liabilities $353.94M $338.65M $387.66M $384.21M $403.03M $422.80M $451.24M $435.36M $411.36M $462.20M $461.36M $471.88M $444.40M $484.14M $410.21M $402.95M $396.17M $404.11M $344.79M $380.40M
Long Term Debt $1.05B $1.10B $1.01B $1.04B $1.09B $1.06B $1.00B $1.00B $1.03B $1.02B $1.00B $873.14M $858.28M $878.17M $917.15M $428.97M $488.04M $431.92M $816.56M $820.02M
Deferred Revenue Non-Current $4.41M $- $70.58M $- $4.81M $2.88M $4.97M $- $5.76M $- $- $- $17.08M $21.16M $22.12M $19.20M $17.43M $15.36M $17.35M $19.66M
Deferred Tax Liabilities Non-Current $17.46M $15.01M $13.28M $3.12M $3.14M $3.28M $3.45M $3.69M $3.83M $4.32M $4.68M $5.00M $5.33M $22.59M $23.05M $6.40M $7.75M $9.30M $10.01M $10.94M
Other Non-Current Liabilities $134.45M $72.59M $73.66M $72.09M $65.38M $72.72M $70.69M $77.12M $69.68M $84.22M $90.06M $93.17M $77.37M $133.11M $101.05M $103.22M $96.28M $77.11M $76.33M $132.34M
Total Non-Current Liabilities $1.13B $1.19B $1.10B $1.12B $1.17B $1.14B $1.08B $1.09B $1.11B $1.11B $1.10B $971.31M $958.07M $1.06B $1.10B $612.47M $662.48M $586.70M $974.27M $982.96M
Other Liabilities $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $-
Total Liabilities $1.49B $1.53B $1.49B $1.50B $1.57B $1.56B $1.53B $1.52B $1.52B $1.58B $1.56B $1.44B $1.40B $1.54B $1.51B $1.02B $1.06B $990.81M $1.32B $1.36B
Preferred Stock $- $- $- $- $- $- $- $- $- $- $- $- $- $- $15.40M $- $13.06M $- $- $13.04M
Common Stock $477.00K $477.00K $476.00K $474.00K $474.00K $474.00K $473.00K $473.00K $472.00K $472.00K $471.00K $470.00K $470.00K $470.00K $469.00K $468.00K $467.00K $468.00K $467.00K $466.00K
Retained Earnings $546.62M $544.62M $565.74M $865.28M $870.43M $880.33M $906.52M $905.31M $911.23M $888.88M $891.18M $865.95M $856.07M $827.32M $834.97M $787.60M $757.31M $812.91M $810.23M $778.91M
Accumulated Other Comprehensive Income Loss $-132.12M $-99.70M $-107.58M $-93.73M $-89.88M $-103.04M $-90.46M $-110.39M $-126.30M $-151.90M $-125.45M $-97.46M $-98.43M $-98.42M $-78.33M $-80.71M $-72.16M $-96.03M $-128.53M $-143.21M
Other Total Stockholders Equity $-146.85M $-168.09M $-172.08M $-176.71M $-182.39M $-191.56M $-195.86M $-201.39M $-225.49M $-229.64M $-231.08M $-233.68M $-235.90M $-240.32M $-240.20M $-240.82M $-240.92M $-243.89M $-246.15M $-247.80M
Total Stockholders Equity $268.12M $277.31M $286.55M $595.31M $598.63M $586.20M $620.67M $594.00M $559.91M $507.81M $535.13M $535.28M $522.21M $489.04M $532.30M $466.53M $457.76M $473.45M $436.02M $401.41M
Total Equity $285.98M $295.13M $304.18M $612.41M $615.54M $607.49M $641.54M $614.77M $633.75M $580.02M $606.79M $608.49M $594.34M $504.96M $547.70M $480.24M $470.82M $486.21M $447.93M $414.44M
Total Liabilities and Stockholders Equity $1.75B $1.83B $1.79B $2.12B $2.19B $2.17B $2.17B $2.14B $2.15B $2.16B $2.17B $2.05B $2.00B $2.04B $2.04B $1.50B $1.52B $1.48B $1.77B $1.76B
Minority Interest $17.86M $17.83M $17.63M $17.10M $16.91M $21.29M $20.87M $20.77M $73.84M $72.21M $71.67M $73.21M $72.13M $15.92M $15.40M $13.71M $13.06M $12.76M $11.90M $13.04M
Total Liabilities and Total Equity $1.75B $1.83B $1.79B $2.12B $2.19B $2.17B $2.17B $2.14B $2.15B $2.16B $2.17B $2.05B $2.00B $2.04B $2.04B $1.50B $1.52B $1.48B $1.77B $1.76B
Total Investments $- $-653.07M $37.62M $43.63M $2.42M $39.59M $4.59M $4.86M $3.02M $1.09M $804.00K $1.41M $-11.13M $678.00K $-981.10M $2.66M $-490.64M $- $- $-428.68M
Total Debt $1.08B $1.14B $1.05B $1.08B $1.13B $1.10B $1.04B $1.04B $1.06B $1.06B $1.05B $916.48M $899.88M $920.82M $960.04M $472.01M $526.93M $476.10M $861.68M $865.34M
Net Debt $994.38M $1.04B $949.84M $988.16M $960.16M $947.61M $925.23M $887.52M $911.41M $890.91M $882.80M $759.66M $741.67M $771.96M $785.29M $327.80M $394.01M $340.79M $379.42M $344.97M

Annual Cash Flow

Breakdown December 31, 2024 December 31, 2023 December 31, 2022 December 31, 2021 December 31, 2020
Net Income $-310.62M $8.43M $117.33M $158.19M $129.33M
Depreciation and Amortization $- $101.27M $111.79M $96.71M $78.86M
Deferred Income Tax $- $-7.53M $-11.00M $831.00K $-5.19M
Stock Based Compensation $- $22.07M $17.57M $16.43M $12.51M
Change in Working Capital $-165.04M $-18.21M $-127.40M $-30.54M $24.50M
Accounts Receivables $- $22.36M $-74.56M $40.16M $-40.62M
Inventory $- $- $- $17.21M $-76.73M
Accounts Payables $- $9.52M $-12.70M $-17.21M $76.73M
Other Working Capital $-165.04M $-50.09M $-40.14M $-70.69M $65.13M
Other Non Cash Items $416.84M $38.73M $28.76M $9.68M $31.91M
Net Cash Provided by Operating Activities $-58.82M $144.76M $137.05M $251.30M $271.92M
Investments in Property Plant and Equipment $-45.17M $-67.84M $-84.01M $-60.36M $-59.77M
Acquisitions Net $- $- $-142.42M $-481.72M $-52.67M
Purchases of Investments $- $- $- $- $-
Sales Maturities of Investments $- $- $- $- $-
Other Investing Activities $45.65M $261.00K $229.00K $93.00K $20.00K
Net Cash Used for Investing Activities $477.00K $-67.58M $-226.20M $-541.98M $-112.43M
Debt Repayment $-22.41M $32.68M $165.75M $399.37M $86.38M
Common Stock Issued $- $-3.04M $- $-11.40M $-4.52M
Common Stock Repurchased $- $-3.04M $-7.16M $- $-
Dividends Paid $-2.85M $-49.23M $-48.07M $-42.22M $-134.55M
Other Financing Activities $-13.04M $-51.69M $-28.65M $-26.11M $-59.53M
Net Cash Used Provided by Financing Activities $-38.30M $-68.23M $89.04M $330.63M $-112.23M
Effect of Forex Changes on Cash $7.72M $-2.11M $-13.50M $-7.29M $6.16M
Net Change in Cash $-88.91M $6.84M $-13.62M $21.67M $53.42M
Cash at End of Period $84.99M $173.91M $167.06M $180.68M $159.01M
Cash at Beginning of Period $173.91M $167.06M $180.68M $159.01M $105.59M
Operating Cash Flow $-58.82M $144.76M $137.05M $251.30M $271.92M
Capital Expenditure $-45.17M $-67.84M $-84.01M $-60.36M $-59.77M
Free Cash Flow $-103.99M $76.93M $53.04M $190.94M $212.15M

Cash Flow Charts

Breakdown December 31, 2024 September 30, 2024 June 30, 2024 March 31, 2024 December 31, 2023 September 30, 2023 June 30, 2023 March 31, 2023 December 31, 2022 September 30, 2022 June 30, 2022 March 31, 2022 December 31, 2021 September 30, 2021 June 30, 2021 March 31, 2021 December 31, 2020 September 30, 2020 June 30, 2020 March 31, 2020
Net Income $4.62M $-18.97M $-299.54M $500.00K $-9.90M $1.80M $3.76M $20.92M $25.55M $25.02M $28.80M $37.97M $32.75M $18.04M $52.37M $55.02M $46.97M $24.13M $33.55M $24.68M
Depreciation and Amortization $23.70M $- $25.07M $25.14M $24.90M $25.59M $24.95M $25.83M $31.73M $27.12M $26.31M $26.63M $26.05M $25.28M $24.92M $20.46M $21.81M $19.52M $18.66M $18.87M
Deferred Income Tax $19.61M $1.77M $49.78M $-12.63M $4.76M $-1.90M $-5.40M $-4.99M $-2.79M $945.00K $-4.48M $-4.68M $317.00K $6.04M $-4.43M $-1.09M $-4.04M $-4.44M $-1.30M $4.59M
Stock Based Compensation $3.44M $4.33M $5.10M $5.81M $5.66M $6.61M $5.65M $4.15M $4.33M $5.36M $4.14M $3.74M $4.46M $4.57M $3.37M $4.03M $3.04M $3.50M $3.06M $2.92M
Change in Working Capital $-42.44M $-110.99M $23.52M $-35.13M $1.37M $-70.91M $59.32M $-7.99M $-49.74M $-37.96M $11.71M $-51.42M $4.60M $-10.05M $-13.36M $-11.73M $9.74M $20.52M $-12.17M $6.41M
Accounts Receivables $-28.83M $- $19.62M $-11.30M $-12.64M $20.35M $3.56M $11.09M $-36.58M $284.00K $2.86M $-41.13M $-8.66M $301.00K $21.46M $27.05M $-35.17M $20.56M $-37.62M $11.61M
Inventory $- $- $- $- $13.90M $51.88M $-65.78M $- $- $19.56M $-3.52M $-17.52M $41.46M $- $- $-22.67M $-27.18M $- $- $19.22M
Accounts Payables $- $- $24.85M $-25.84M $17.97M $-51.88M $65.78M $-22.35M $-14.18M $-19.56M $3.52M $17.52M $-17.21M $37.47M $-34.03M $15.97M $76.73M $- $- $-933.00K
Other Working Capital $-13.61M $-110.99M $-20.94M $-1.08M $-3.96M $-91.26M $55.76M $3.27M $1.02M $-38.24M $8.85M $-10.29M $-10.98M $-10.35M $-34.82M $-32.09M $-4.63M $-34.00K $25.45M $-23.49M
Other Non Cash Items $-10.01M $32.47M $256.12M $-314.00K $4.74M $7.09M $7.62M $11.14M $9.15M $7.06M $11.10M $1.45M $8.05M $-1.65M $184.00K $3.10M $7.63M $18.28M $1.31M $4.70M
Net Cash Provided by Operating Activities $-1.09M $-91.38M $49.27M $-15.63M $31.53M $-31.72M $95.89M $49.06M $18.23M $27.54M $77.59M $13.69M $76.23M $42.22M $63.05M $69.79M $85.14M $81.51M $43.11M $62.16M
Investments in Property Plant and Equipment $-8.71M $-8.78M $-14.21M $-13.47M $-13.12M $-21.77M $-19.29M $-13.67M $-19.45M $-28.77M $-19.10M $-16.69M $-19.58M $-17.18M $-12.03M $-11.56M $-11.95M $-15.91M $-15.10M $-16.81M
Acquisitions Net $- $- $-2.16M $-2.50M $-2.55M $-2.30M $-2.52M $-3.34M $40.00K $87.00K $-142.42M $-3.48M $-10.93M $13.00K $-481.45M $-267.00K $-13.94M $-34.32M $822.00K $-5.24M
Purchases of Investments $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $-
Sales Maturities of Investments $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $- $-
Other Investing Activities $45.50M $30.00K $91.00K $25.00K $15.00K $2.52M $2.52M $3.37M $40.00K $87.00K $95.00K $7.00K $51.00K $13.00K $4.00K $25.00K $4.00K $- $1.00K $15.00K
Net Cash Used for Investing Activities $36.80M $-8.75M $-16.37M $-13.45M $-15.67M $-21.55M $-19.28M $-13.64M $-19.41M $-28.69M $-161.42M $-16.68M $-19.53M $-17.17M $-493.48M $-11.81M $-25.88M $-50.23M $-14.28M $-22.04M
Debt Repayment $-50.53M $94.51M $-23.64M $-42.74M $30.61M $48.29M $-15.62M $-30.60M $4.32M $24.31M $126.36M $10.76M $-17.85M $-30.77M $493.35M $-47.87M $57.98M $-377.25M $-1.96M $407.60M
Common Stock Issued $- $- $- $-127.00K $-2.65M $- $- $-510.00K $- $- $- $-1.52M $- $- $- $-3.93M $-4.52M $- $- $-1.81M
Common Stock Repurchased $- $- $-479.00K $-127.00K $-99.00K $-2.31M $-119.00K $-510.00K $- $-3.92M $-1.54M $-1.52M $- $-4.69M $-2.75M $-3.93M $-65.00K $-1.24M $-1.41M $-1.81M
Dividends Paid $- $- $-2.85M $-2.85M $-24.66M $- $-24.57M $-24.57M $-24.55M $- $-23.52M $-23.52M $-22.09M $- $-20.13M $-20.13M $-118.71M $- $-15.84M $-15.84M
Other Financing Activities $-2.56M $-4.01M $-2.73M $-3.75M $-2.66M $-4.83M $-31.15M $-13.04M $-2.32M $-6.26M $-3.73M $-14.61M $-2.92M $-7.16M $-18.58M $-6.31M $-2.61M $-3.18M $-51.69M $-3.94M
Net Cash Used Provided by Financing Activities $-53.09M $90.49M $-26.96M $-46.49M $3.29M $43.46M $-71.34M $-43.64M $-22.74M $18.05M $97.57M $-3.85M $-31.90M $-37.92M $454.64M $-54.18M $-63.34M $-381.66M $-70.89M $403.66M
Effect of Forex Changes on Cash $5.44M $6.89M $-6.46M $1.85M $-6.00M $2.61M $397.00K $878.00K $8.73M $-9.88M $-10.72M $-1.63M $-1.02M $-4.34M $646.00K $-2.58M $6.26M $4.54M $2.73M $-7.37M
Net Change in Cash $-11.94M $-2.74M $-517.00K $-73.72M $15.72M $-7.20M $5.66M $-7.35M $-15.18M $7.03M $3.01M $-8.47M $12.80M $-17.22M $24.86M $1.22M $2.18M $-345.84M $-39.33M $436.41M
Cash at End of Period $84.99M $4.76M $99.67M $100.19M $173.91M $158.19M $165.38M $159.72M $167.06M $182.25M $175.22M $172.21M $180.68M $167.88M $185.10M $160.24M $159.01M $156.83M $502.68M $542.00M
Cash at Beginning of Period $96.93M $4.76M $100.19M $173.91M $158.19M $165.38M $159.72M $167.06M $182.25M $175.22M $172.21M $180.68M $167.88M $185.10M $160.24M $159.01M $156.83M $502.68M $542.00M $105.59M
Operating Cash Flow $-1.09M $-91.38M $49.27M $-15.63M $31.53M $-31.72M $95.89M $49.06M $18.23M $27.54M $77.59M $13.69M $76.23M $42.22M $63.05M $69.79M $85.14M $81.51M $43.11M $62.16M
Capital Expenditure $-8.71M $-8.78M $-14.21M $-13.47M $-13.12M $-21.77M $-19.29M $-13.67M $-19.45M $-28.77M $-19.10M $-16.69M $-19.58M $-17.18M $-12.03M $-11.56M $-11.95M $-15.91M $-15.10M $-16.81M
Free Cash Flow $-9.79M $-100.16M $35.06M $-29.10M $18.42M $-53.49M $76.61M $35.39M $-1.21M $-1.23M $58.49M $-3.00M $56.65M $25.04M $51.02M $58.22M $73.19M $65.59M $28.01M $45.35M

TTEC Holdings Dividends

Explore TTEC Holdings's dividend history, including dividend yield, payout ratio, and historical payments.

Dividend Yield

1.20%

Dividend Payout Ratio

-0.89%

Dividend Paid & Capex Coverage Ratio

-1.22x

TTEC Holdings Dividend History

Dividend Adjusted Dividend Date Record Date Payment Date Declaration Date
$0.06 $0.06 April 02, 2024 April 03, 2024 April 30, 2024 February 27, 2024
$0.52 $0.52 October 13, 2023 October 16, 2023 October 31, 2023 September 28, 2023
$0.52 $0.52 March 30, 2023 March 31, 2023 April 20, 2023 February 23, 2023
$0.52 $0.52 October 07, 2022 October 11, 2022 October 26, 2022 September 26, 2022
$0.5 $0.5 March 30, 2022 March 31, 2022 April 20, 2022 February 24, 2022
$0.47 $0.47 October 07, 2021 October 08, 2021 October 22, 2021 September 22, 2021
$0.43 $0.43 April 01, 2021 April 05, 2021 April 21, 2021 March 01, 2021
$2.14 $2.14 December 17, 2020 December 18, 2020 December 30, 2020 December 03, 2020
$0.4 $0.4 October 13, 2020 October 14, 2020 October 29, 2020 September 25, 2020
$0.34 $0.34 March 31, 2020 April 01, 2020 April 16, 2020 February 27, 2020
$0.32 $0.32 September 27, 2019 September 30, 2019 October 17, 2019 September 16, 2019
$0.3 $0.3 March 27, 2019 March 28, 2019 April 18, 2019 February 21, 2019
$0.28 $0.28 October 05, 2018 October 09, 2018 October 19, 2018 September 27, 2018
$0.27 $0.27 March 28, 2018 March 30, 2018 April 12, 2018 March 01, 2018
$0.25 $0.25 October 04, 2017 October 05, 2017 October 17, 2017 September 21, 2017
$0.22 $0.22 March 29, 2017 March 31, 2017 April 14, 2017 March 01, 2017
$0.2 $0.2 September 29, 2016 October 03, 2016 October 14, 2016 September 26, 2016
$0.185 $0.185 March 29, 2016 March 31, 2016 April 15, 2016 February 22, 2016
$0.18 $0.18 September 28, 2015 September 30, 2015 October 14, 2015 September 18, 2015
$0.18 $0.18 March 04, 2015 March 06, 2015 March 16, 2015 February 26, 2015

TTEC Holdings News

Read the latest news about TTEC Holdings, including recent articles, headlines, and updates.

TTEC Digital Announces Strategic Partnership with Verint Offering World-Class CX Automation on Google Cloud

AUSTIN, Texas , March 17, 2025 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions, today announced that TTEC Digital will expand its strategic partnership with Verint® , The CX Automation Company™, by providing Verint's end-to-end CX Automation platform as part of TTEC's Google GCP cloud contact center portfolio. "We are thrilled with the opportunity to deepen our partnership with Verint – further extending TTEC Digital's cross-platform capabilities across the CX ecosystem," said John Wolf, vice president, TTEC Digital.

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Can TTEC (TTEC) Run Higher on Rising Earnings Estimates?

TTEC (TTEC) shares have started gaining and might continue moving higher in the near term, as indicated by solid earnings estimate revisions.

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TTEC or IBTA: Which Is the Better Value Stock Right Now?

Investors with an interest in Technology Services stocks have likely encountered both TTEC Holdings (TTEC) and Ibotta (IBTA). But which of these two stocks is more attractive to value investors?

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TTEC Earns Great Place to Work Certification in 15 Countries, Expanding Global Recognition

AUSTIN, Texas , March 5, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, has once again been recognized as a Great Place to Work® across its global operations. This year, TTEC earned certification in 15 countries, adding Egypt to the growing list of regions where employees celebrate a culture of trust, collaboration, and opportunity.

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TTEC Holdings, Inc. (TTEC) Q4 2024 Earnings Call Transcript

TTEC Holdings, Inc. (NASDAQ:TTEC ) Q4 2024 Earnings Conference Call February 28, 2024 8:30 AM ET Company Participants Bob Belknapp - Group VP, Corporate Finance Ken Tuchman - Chairman and CEO Kenny Wagers - CFO Conference Call Participants George Sutton - Craig-Hallum Maggie Nolan - William Blair Cassie Chan - Bank of America Operator Welcome to TTEC's Fourth Quarter and Full Year 2024 Earnings Conference Call. I would like to remind all parties that you'll be in a listen-only mode until the question-and-answer session.

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TTEC Holdings (TTEC) Misses Q4 Earnings and Revenue Estimates

TTEC Holdings (TTEC) came out with quarterly earnings of $0.19 per share, missing the Zacks Consensus Estimate of $0.21 per share. This compares to earnings of $0.37 per share a year ago.

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TTEC Announces Fourth Quarter and Full Year 2024 Financial Results

Fourth Quarter 2024 Revenue was $567.4 Million, down 9.4 PercentNet Income was $4.6 Million or 0.8 Percent of Revenue($9.0 Million or 1.6 Percent of Revenue Non-GAAP)Adjusted EBITDA was $50.9 Million or 9.0 Percent of Revenue Full Year 2024 Revenue was $2.208 Billion, down 10.4 PercentNet Loss of $310.6 Million or negative 14.1 Percent of Revenue(Net Income of $33.6 Million or 1.5 Percent of Revenue Non-GAAP)Adjusted EBITDA was $202.3 Million or 9.2 Percent of Revenue Provides Outlook for Full Year 2025 AUSTIN, Texas , Feb. 27, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the fourth quarter and full year ended December 31, 2024. "2024 was a challenging transitional year for TTEC.

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TTEC Egypt Expands with New Cairo Site, Welcomes Leading On-Demand Payment Solutions Client

Company celebrates grand opening, driving CX innovation in the region DENVER and CAIRO , Feb. 13, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC ), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX, celebrated the grand opening of its new site in Cairo's Maadi Technology Park last week, marking a significant expansion of its operations in Egypt. This milestone was further celebrated by the recent addition of a prominent provider of on-demand pay solutions to TTEC Egypt's roster of key clients.

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TTEC Schedules Fourth Quarter And Full Year 2024 Earnings Release and Webcast of Investor Conference Call

DENVER , Feb. 7, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, February 27, 2025, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m.

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TTEC Holdings: Partner Of Massive Corporations, Strong Upside From Here

TTEC Holdings is in a transition period with investments in AI and reorganization, which could drive future FCF growth despite recent performance declines. The company's diversified business model and long-term investments in innovation and technology position it well for future client acquisition and revenue growth. TTEC's significant debt and client concentration pose risks, but potential tax reductions and market undervaluation suggest a promising investment opportunity.

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TTEC Achieves Silver Certification in Management Leadership for Tomorrow's Black Equity at Work Program

DENVER , Dec. 19, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:  TTEC ), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from  TTEC Engage and  TTEC Digital , has achieved Silver Certification in Management Leadership for Tomorrow's (MLT) Black Equity at Work program, demonstrating the company's measurable progress in advancing racial equity. The certification, granted by MLT, a premier national organization advancing racial equity, recognizes TTEC's comprehensive commitment to Black equity across core business functions including hiring, promotion, compensation, and workplace inclusion.

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TTEC Digital wins Cisco Reimagine Customer Experiences Partner of the Year - Americas

DENVER , Dec. 16, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:  TTEC ), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital, today announced that TTEC Digital has been recognized as the Cisco Reimagine Customer Experiences Partner of the Year – Americas. "In collaboration with Cisco, TTEC Digital is helping industry leaders in banking, healthcare, insurance, government services, and more improve their customer experiences with a strong mix of CX strategy and technology.

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TTEC Unveils Customer Experience 2025 Trends Redefining the Future of CX

DENVER , Dec. 12, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from  TTEC Engage and  TTEC Digital , has identified the top five trends shaping CX in 2025. These advancements reflect the transformative impact of AI, data, and global connectivity in enhancing customer interactions.

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Westcon-Comstor Taps TTEC Digital to Lead Global Sales Process Optimization

DENVER , Dec. 2, 2024 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced that TTEC Digital has completed the first phases of a successful global sales process optimization program with Westcon-Comstor, a global technology provider and specialist distributor. Westcon-Comstor operates across EMEA and APAC, connecting the world's leading IT vendors with a channel of technology resellers, systems integrators and service providers.

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TTEC Digital Named Major Contender in Everest Group's 2024 PEAK Matrix® for Mid-market Digital Transformation Services

DENVER , Nov. 20, 2024 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today that TTEC Digital has been recognized as a Major Contender in the 2024 Everest Group PEAK Matrix® Assessment for Digital Transformation Services for Mid-market Enterprises. Everest Group's PEAK Matrix is a renowned industry benchmark that assesses service providers based on their market impact, vision, and capability.

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TTEC Celebrates Growth in India with Milestone Anniversaries

Company marks one year of operation at its Mumbai Customer Experience Center and Digital Innovation Studio in Hyderabad DENVER and MUMBAI, India , Nov. 13, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:  TTEC ), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital, is marking a significant year of growth in India with the one-year anniversaries of two key facilities: its Mumbai Customer Experience Center and Hyderabad Digital Innovation Studio. TTEC has been operating in India for 24 years providing support to large global brands through its care, back office, trust and safety, and content moderation capabilities, and more recently with its CX technology talent.

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TTEC Holdings, Inc. (TTEC) Q3 2024 Earnings Call Transcript

TTEC Holdings, Inc. (NASDAQ:TTEC ) Q3 2024 Results Conference Call November 7, 2024 8:30 AM ET Company Participants Paul Miller - Senior Vice President, Treasurer & Investor Relations Officer Ken Tuchman - Chairman & Chief Executive Officer Michelle Swanback - President, TTEC & Chief Executive Officer, TTEC Engage Kenny Wagers - Chief Financial Officer Conference Call Participants Mike Latimore - Northland Capital Markets Kathleen Kronstein - William Blair Will Johnston - Canaccord Jinli Chan - Bank of America Jonathan Lee - Guggenheim Operator Welcome to TTEC's Third Quarter 2024 Earnings Conference Call. [Operator Instructions] This call is being recorded at the request of TTEC.

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TTEC Holdings (TTEC) Lags Q3 Earnings and Revenue Estimates

TTEC Holdings (TTEC) came out with quarterly earnings of $0.11 per share, missing the Zacks Consensus Estimate of $0.14 per share. This compares to earnings of $0.48 per share a year ago.

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TTEC Announces Third Quarter 2024 Financial Results

Third Quarter 2024 Revenue was $529.4 Million, down 12.2 PercentOperating Income of $12.9 Million or 2.4 Percent of Revenue(Operating Income of $34.1 Million or 6.4 Percent of Revenue Non-GAAP)Net Loss of $19.0 Million or negative 3.6 Percent of Revenue(Net Income of $5.4 Million or 1.0 Percent of Revenue Non-GAAP)Adjusted EBITDA was $50.3 Million or 9.5 Percent of RevenueFully Diluted Net Loss Per Share of $0.40 (Net Income Per Share of $0.11 Non-GAAP) DENVER , Nov. 6, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the third quarter ended September 30, 2024. "We remain focused on executing our diversification strategies, enhancing our portfolio of AI-enabled CX solutions and our operational agility, while working to strengthen our financial performance," commented Ken Tuchman, chief executive officer of TTEC.

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TTEC: Extremely Undervalued Stock, And AI-Driven Services

TTEC Holdings, Inc. reports the experience of many decades for working in the global customer experience industry. TTEC will most likely enjoy net sales growth because the AI market is an emerging market, and the demand for the AI services is growing. It is also worth noting that a significant portion of the total number of employees works from home, which could bring significant FCF margin growth.

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TTEC Special Committee Retains Legal and Financial Advisors

DENVER , Nov. 1, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC) ("TTEC" or the "Company"), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that the previously established Special Committee of TTEC's Board of Directors has retained Rothschild & Co as its independent financial advisor, and Skadden, Arps, Slate, Meagher & Flom LLP as its independent legal advisor, to assist with its review and evaluation of the previously announced unsolicited, preliminary, non-binding proposal letter, dated September 27, 2024, from TTEC founder, Chairman and Chief Executive Officer Kenneth Tuchman, to acquire the shares of the Company's common stock not already owned by Mr. Tuchman and his controlled affiliates at a proposed purchase price of $6.85 per share and any alternatives.

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TTEC Recognized as a Leader in Everest Group's 2024 CXM Services PEAK Matrix® Assessment for the Americas for the Fourth Consecutive Year

The company also named a Major Contender in APAC, EMEA regions for third year in a row DENVER , Oct. 28, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from  TTEC Engage and  TTEC Digital , today announced its recognition as a Leader in Everest Group's 2024 Customer Experience Management (CXM) Services PEAK Matrix® Assessment for the Americas. TTEC was also ranked as a Major Contender in Everest's assessments for the EMEA and APAC regions.

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TTEC Schedules Third Quarter 2024 Earnings Release and Webcast of Investor Conference Call

DENVER , Oct. 16, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Wednesday, November 6, 2024, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m.

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TTEC Digital achieves Microsoft Business Applications 2024/2025 Inner Circle Award

Microsoft recognizes TTEC Digital for outstanding sales achievement and innovation for ninth consecutive year DENVER , Oct. 2, 2024 /PRNewswire/ --TTEC Holdings Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced that TTEC Digital has achieved the 2024/2025 Microsoft Business Applications Inner Circle Award. Membership is based on sales achievements that rank TTEC Digital in the top tier of Microsoft's Business Applications global network of partners.

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TTEC Receives Unsolicited Proposal from CEO to be Taken Private

DENVER , Sept. 30, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC) ("TTEC" or the "Company"), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced that its Board of Directors has received an unsolicited, preliminary, non-binding proposal letter, dated September 27, 2024, from TTEC founder, Chairman and Chief Executive Officer Kenneth Tuchman, to take the Company private at a proposed purchase price of $6.85 per share to the Company's other shareholders.

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TTEC Recognized Globally with Multiple Workplace Culture Awards, Highlighting Link Between Engaged Employees and Best-in-Class Customer Experience

DENVER , Sept. 5, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage  and TTEC Digital , has been recognized with numerous global workplace culture awards, proving that happy employees are the secret behind delivering exceptional customer experiences.

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TTEC Holdings (TTEC) Q2 Earnings and Revenues Lag Estimates

TTEC Holdings (TTEC) came out with quarterly earnings of $0.14 per share, missing the Zacks Consensus Estimate of $0.29 per share. This compares to earnings of $0.55 per share a year ago.

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TTEC Announces Second Quarter 2024 Financial Results

Second Quarter 2024 Revenue was $534.1 Million, down 11.0 PercentOperating Loss of $224.4 Million or negative 42.0 Percent of Revenue, due to $233.5 Million Non-cash Goodwill Impairments and Related Tax Adjustments(Operating Income of $29.5 Million or 5.5 Percent of Revenue Non-GAAP)Net Loss of $296.8 Million or negative 55.6 Percent of Revenue(Net Income of $6.6 Million or 1.2 Percent of Revenue Non-GAAP)Adjusted EBITDA was $46.2 Million or 8.7 Percent of RevenueFully Diluted Net Loss Per Share of $6.23 (Net Income Per Share of $0.14 Non-GAAP) Updated Outlook for Full Year 2024 DENVER , Aug. 8, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the second quarter ended June 30, 2024. "Our results this quarter are impacted by non-cash goodwill impairment charges and related tax adjustments.

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TTEC Named to CRM Magazine's Prestigious Top 100 List

Company recognized for blending human empathy with AI innovation in CX DENVER , Aug. 1, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital, has been named to CRM Magazine's prestigious Top 100 list. The company's inclusion in this elite roster highlights its dedication to enhancing customer interactions through a unique blend of human empathy and AI-powered innovation.

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TTEC Schedules Second Quarter 2024 Earnings Release and Webcast of Investor Conference Call

DENVER , July 22, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, August 8, 2024, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m.

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